This error message usually occurs when a Chrome extension tries to communicate with another part of the extension or a web page, but the communication channel is disconnected before a response is received. The cause of this error can vary widely, but common reasons include:

1. Network connectivity issues - if the extension relies on an external server, then connectivity issues can cause this error.

2. Incorrect use of messages - if the extension does not handle messages properly, then the communication channel may be closed before a response is received.

3. Timing issues - if the extension expects a response within a certain timeframe but does not receive it, the communication channel may close before a response is received.

To fix this error, you can try the following:

1. Check the network connectivity - ensure that the extension can connect to the server and that there are no connectivity issues.

2. Ensure that the messages are handled correctly - review the extension code and ensure that messages are handled properly.

3. Consider adjusting the timeout or defining a callback function to handle the response when it is received.

If you are not familiar with Chrome extension development, you can try disabling the extension or reaching out to the developer for assistance.